These Terms & Conditions govern your use of the CryptoX Cryptocurrency Swap service across supported blockchains and third-party liquidity providers. Please review thoroughly before executing a swap.
By accessing or using the CryptoX Swap service, you acknowledge that you have read, understood, and agreed to these Swap Terms & Conditions.
You must review and accept these terms before initiating a swap. If you do not agree with any part of these terms, you must not use the CryptoX Swap service.
These terms apply to all cryptocurrency swaps initiated through CryptoX, including swaps processed through third-party exchange providers and supported blockchain networks.
CryptoX provides a cryptocurrency swap service that allows users to exchange one supported digital asset for another.
Depending on the selected swap route, CryptoX may use third-party service providers to obtain exchange quotes, process transactions, and facilitate the exchange of digital assets.
CryptoX may manage user balances through its internal accounting system. A swap request may result in the reservation or deduction of the user's internal balance while the transaction is being processed.
The service may depend on external providers, blockchain networks, liquidity sources, and other infrastructure that CryptoX does not directly control.
Supported cryptocurrencies, networks, trading pairs, minimum amounts, maximum amounts, and available swap routes may change without prior notice.
Cryptocurrency swaps may be processed, facilitated, or settled by independent third-party providers.
By initiating a swap, you acknowledge and agree that:
CryptoX will make reasonable efforts to process swap requests according to the displayed information and applicable procedures. However, CryptoX cannot guarantee uninterrupted provider availability or successful execution of every swap.
Cryptocurrency transactions confirmed on a blockchain are generally irreversible.
Once a swap has been executed and the relevant blockchain transaction has been confirmed, it may not be possible to cancel, reverse, or recover the transferred assets.
By proceeding with a swap, you acknowledge that:
A swap that is pending, failed, expired, or otherwise incomplete may be handled differently under the applicable processing and refund procedures. These terms do not mean that every pending or failed swap is automatically irreversible.
You should verify all swap details carefully before confirming your transaction.
Cryptocurrency prices can fluctuate rapidly. The rate displayed when you open the swap interface may differ from the rate available when your transaction is processed.
Exchange quotes may be affected by:
Unless explicitly stated otherwise, displayed exchange rates and estimated output amounts should not be treated as guaranteed final settlement amounts.
Where applicable, CryptoX will display the available quote information before you confirm the swap. You are responsible for reviewing the quoted rate, estimated output, fees, and any minimum-output protection presented in the interface.
If a quote expires or becomes invalid, you may need to request a new quote before proceeding.
Swaps may involve fees charged by CryptoX, third-party providers, blockchain networks, liquidity providers, or other infrastructure services.
Depending on the swap route, these charges may include:
Applicable fees may be deducted from the input amount, output amount, or another amount specified by the swap interface.
Before confirming a swap, you should review the displayed fee breakdown and estimated amount to be received.
Network fees may be incurred even when a transaction is delayed or unsuccessful, depending on the transaction stage and the relevant network or provider rules. Fees already incurred by a provider or blockchain may not be recoverable.
CryptoX will not represent an estimated output as a guaranteed amount unless the applicable quote explicitly provides that guarantee.
You are solely responsible for reviewing your swap details before confirmation.
You agree to:
CryptoX is not responsible for losses resulting from user errors, including selecting an unsupported network, providing an incorrect address, or confirming a transaction with incorrect details, except where liability cannot lawfully be excluded.
CryptoX may use an internal balance and ledger system to account for your funds while a swap is being processed.
When you initiate a swap, CryptoX may reserve or deduct the required input balance to prevent the same funds from being used for multiple transactions.
The reserved balance may remain unavailable until the swap reaches an appropriate terminal state or is otherwise resolved under the applicable processing procedures.
Where a swap is successfully completed, the resulting output amount will be credited according to the applicable settlement process.
Where a swap fails, expires, or is refunded, CryptoX will determine the appropriate balance adjustment based on the verified transaction status, funds actually received or returned, applicable fees, and the relevant provider's settlement information.
A displayed pending status does not necessarily mean that the transaction has failed or that a refund is immediately available.
CryptoX may conduct ledger reconciliation and transaction reviews to ensure that internal balances accurately reflect the status of the underlying transactions.
Swap processing times may vary depending on blockchain confirmation requirements, network congestion, provider processing, liquidity, and other technical factors. A swap may remain pending or processing for longer than expected.
If a swap fails or becomes delayed:
You should not assume that a transaction has failed solely because it has not completed within your expected timeframe.
CryptoX will use the available transaction information and applicable procedures to determine the appropriate next steps. Refunds are not guaranteed where the funds have been irreversibly transferred, lost, or are not recoverable.
Blockchain networks are separate systems, and assets with the same or similar names may exist on different networks.
Sending or exchanging assets through an incompatible network or incorrect address may result in permanent loss of funds.
You acknowledge that CryptoX may be unable to recover assets where:
You are responsible for checking the compatibility of the assets, networks, and addresses involved in your transaction before confirmation.
Cryptocurrency markets involve substantial risks, including volatility, limited liquidity, price discrepancies, and sudden changes in market conditions. The amount of cryptocurrency received from a swap may be affected by these factors.
A quoted exchange rate does not guarantee that the transaction will execute at that rate unless the applicable swap explicitly provides a guaranteed execution rate.
No Financial Advice: You acknowledge that you are responsible for evaluating the financial risks associated with exchanging digital assets and that CryptoX does not provide investment, trading, tax, or financial advice through the swap interface.
You should not initiate a swap unless you understand and accept the risks associated with the transaction.
CryptoX may temporarily suspend, restrict, modify, or discontinue swap functionality for maintenance, security reasons, provider outages, regulatory requirements, or other operational reasons.
A swap may be unavailable due to:
CryptoX may reject or suspend a swap request where reasonably necessary to protect users, investigate suspicious activity, prevent technical errors, or comply with applicable requirements.
CryptoX will make reasonable efforts to address service disruptions but does not guarantee uninterrupted availability.
CryptoX may apply transaction monitoring, account restrictions, security checks, and other protective measures to reduce fraud, unauthorized activity, and misuse of the service.
You agree not to use the swap service for unlawful activities, fraud, sanctions evasion, money laundering, or other prohibited purposes.
CryptoX may delay, reject, or suspend a transaction where reasonably necessary to investigate suspected abuse, protect the platform, or comply with legal obligations.
Where permitted by applicable law, CryptoX may request additional information or evidence in connection with a transaction review.
Any account restriction, fund reservation, or transaction review will be handled according to applicable CryptoX policies and legal requirements.
To the maximum extent permitted by applicable law, CryptoX will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the swap service.
This may include losses associated with market movements, third-party service interruptions, blockchain congestion, unsupported transactions, or delays outside CryptoX's reasonable control.
Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited under applicable law.
CryptoX's responsibility for a particular transaction will depend on the circumstances, the applicable service terms, and the rights available to you under applicable law.
If you experience a swap-related issue, contact CryptoX Support through the official support channels. When filing a dispute or support ticket, provide:
CryptoX may investigate the issue using internal records, blockchain information, and third-party provider status data.
Providing a support request does not guarantee that a completed transaction can be reversed or that lost assets can be recovered.
CryptoX may update these Swap Terms & Conditions to reflect changes to the service, third-party integrations, security requirements, or applicable laws.
The latest version will be published on the relevant CryptoX website or service interface, together with its effective date.
Where required by applicable law, CryptoX will provide notice of material changes or obtain any necessary renewed consent.
Your continued use of the swap service after updated terms become effective will be subject to the applicable acceptance requirements.
These terms are subject to applicable laws and regulations. Any governing-law or dispute-resolution provisions applicable to CryptoX will be set out in its principal Terms of Service or other applicable legal documents.
Nothing in these terms removes any rights or protections that cannot lawfully be waived or excluded.
By accepting these terms and confirming a swap, you acknowledge that:
Have questions or require assistance with a swap transaction? Get in touch with our team through the official verified links below.
💬 Official Support Server: https://discord.gg/cryptox
🌐 Official Website: https://cryptox.studio
🛡️ Principal Bot Terms: General Terms of Service
By initiating any swap on CryptoX™, you confirm you have read, understood, and agreed to these Swap Terms & Conditions in their entirety.